CMC Markets

A consumer has reported that promotional bonus credits were removed from their account after failing to meet the required trading volume conditions. While the consumer asserts that bonus terms were not disclosed prior to deposit, IFCCI notes that the platform's website does reference bonus conditions in its terms of service. The consumer has not yet provided a copy of the specific promotional offer they received (e.g., email, in-app notification). This gap prevents IFCCI from evaluating whether the terms presented to the individual consumer differed from the general terms published on the platform's website.