IFCCI
IPTI PLATFORM PROFILE

IG

FCA-regulated pioneer in online trading since 1974

IG logo
IG Group Holdings plcUnited KingdomEst. 1974Multi-Asset
VerifiedReview CompleteActive
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Platform Overview

IG is one of the world's longest-established online trading platforms, founded in 1974 and regulated by FCA, ASIC, BaFin, MAS, and JFSA. It offers an extensive product range including forex, shares, indices, commodities, options, futures, and bonds.

Company Information

Registered Company Name
IG Group Holdings plc
Brand Name
IG
Headquarters
United Kingdom
Year Established
1974
Parent Company
IG Group Holdings plc
Publicly Listed
Yes — LSE (IGG)
70% of retail CFD accounts lose money

Percentage of retail investor accounts that lose money when trading CFDs with this provider.

Transparency Signals

Confidence LevelHigh
Transparency & Disclosure
High
Regulatory Intelligence
High
Consumer Protection
High
Reputation & Market
High
Key Strength

Strong transparency across key operational dimensions

Key Concern

Complex multi-entity regulatory structure

Attention Indicators
  • Multi-entity corporate structure across multiple jurisdictions

Complex multi-entity corporate structure across multiple regulatory jurisdictions

Moderate2 pts

Trust Dimension Breakdown

Transparency & Disclosure
18.0/20Exceptional Transparency Signals

Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.

Regulatory Intelligence
18.0/20Exceptional Transparency Signals

Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.

Consumer Protection
18.0/20Exceptional Transparency Signals

Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.

Reputation & Market
12.8/15Exceptional Transparency Signals

Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.

Operational Reliability
15.0/15Exceptional Transparency Signals

Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.

Industry Integrity
8.0/10Strong Transparency Signals

Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.

Regulatory Intelligence

Brand Name

IG
United Kingdom
Self-Declared

Legal Entities

IG Group Holdings plc
FCA · United Kingdom
195355
High Confidence
IG Group Holdings plc
ASIC · Australia
515106
High Confidence
IG Group Holdings plc
BaFin · Germany
148759
High Confidence
IG Group Holdings plc
MAS · Singapore
CMS100917
High Confidence
IG Group Holdings plc
JFSA · Japan
第一種金融商品取引業
High Confidence

Regulatory References

FCAPrimary Registry
195355
ASICPrimary Registry
195355
BaFinPrimary Registry
195355
MASPrimary Registry
195355
JFSAPrimary Registry
195355

Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.

Regional Market Signals

🇲🇾
🇲🇾

Malaysia Market

ReputationGrowing
Complaint DensityLow
Local Office
Local Regulation
🌏
🌏

Asia Pacific

ReputationWell Established
Complaint DensityLow
Market Presence52 years
🌍
🌍

Global Market

ReputationWell Established
Complaint DensityLow
Market Presence52 years

Reputation Summary

A
Grade
7.5/5

4231 Overall Score

67

Areas of Concern (0.78% resolved)

18 hours

Avg. response (0.82%)

Reviews100%
Complaints Resolved1%
Response Rate1%
Expert Score85%
Trust Index47%

Strengths

  • Industry-leading social and copy trading features
  • User-friendly platform interface
  • Multi-asset offering including real stocks and crypto

Areas of Concern

  • Complex fee structure with overnight and conversion fees
  • Higher complaint volume relative to peer group

Expert Consensus

Popular social trading platform with innovative copy trading features. Regulatory coverage is adequate.

IFCCI Verdict

Moderate transparency profile. Copy trading risk disclosures could be more prominent. Fee structure is somewhat complex.

Community Verdict

Community Favorite

Regulatory Licenses

Tier 1FCA, ASIC, BaFin, MAS, JFSA

FCA

Active
License Number
195355
Jurisdiction
United Kingdom
License Type
Full Licence

ASIC

Active
License Number
515106
Jurisdiction
Australia
License Type
AFSL

BaFin

Active
License Number
148759
Jurisdiction
Germany
License Type
Full Licence

MAS

Active
License Number
CMS100917
Jurisdiction
Singapore
License Type
CMS Licence

JFSA

Active
License Number
第一種金融商品取引業
Jurisdiction
Japan
License Type
Type I Financial Instruments

Internal Transparency

Regulatory Transparency
Available1.00/1.0
Operational Transparency
Available1.00/1.0
Platform Reliability
Available1.00/1.0
Consumer Protection
Available1.00/1.0
Market Transparency
Available1.00/1.0
RegulatoryOperationalReliabilityConsumerMarket

Transparency profile visualization

Trading Conditions

Trading Platforms:IG PlatformMT4ProRealTimeL2 Dealer
InstrumentSpread
EUR/USD0.6 pips
GBP/USD0.9 pips
USD/JPY0.7 pips
XAU/USD0.3 pips
Commission
Zero (spread-only)
Inactivity Fee
GBP 12/month after 24 months
Deposit Fees
Free
Withdrawal Fees
Free
Withdrawal Processing Time
1-3 business days

Technology Stack

Technology Stack

Platform Infrastructure

Technical

Server Locations
LondonNew YorkTokyoSingapore
Average Execution Speed
< 15ms
API Available
VPS Offered

Safety & Protection

Insurance Coverage
FSCS up to GBP 85,000
Compensation Scheme
FSCS (UK), ICF (EU)
Segregated Funds
Negative Balance Protection

Operational Details

Supported Languages
English, German, French, Japanese, Chinese
Support Channels
Live ChatEmailPhone
Payment Methods
Bank TransferCredit CardDebit CardPayPal
1 Expert Signals
From CFT-certified professionals
5.0/5
Weighted Rating
🔍Operational Transparency
W2

Comprehensive regulatory disclosures across all jurisdictions. Execution statistics publicly reported quarterly.

R. Tan (CFT 85)2026-01-28

Only CFT-certified professionals (score 70+) can submit expert intelligence signals.

2/5 contribution areas active
Financial Education Programs
Research Collaboration
Industry Development Initiatives
ESG & Responsible Trading
Investor Awareness Programs

Community Snapshot

1
Total Reports
1
Verified
0
Under Review
0
Resolved
5
User-Submitted Feedback Score
1
Total Reviews

Category Breakdown

1
Withdrawal Issue (1)

Platform Responses

Response Rate: 0.82%
Avg. Response Time: 18 hours
Verified ResponseRemediation Action

Updated Withdrawal Policy Communication for Malaysian Clients

Respondent: James Robertson|Regional Head of Operations, Asia-Pacific

IG acknowledges the confusion regarding our withdrawal policy. As part of our AML obligations, withdrawals must first be returned to the original funding source up to the deposited amount. Profits exceeding the deposit amount can be withdrawn via bank transfer. We have updated our Malaysian client onboarding materials to include clearer documentation of this policy and added a dedicated FAQ section in Bahasa Malaysia. Additionally, our support team has received additional training on communicating this policy clearly.

2026-02-012026-02-03
IFCCI Note

IFCCI confirms the updated FAQ section is now live on the platform's website. The withdrawal policy is consistent with standard AML practices across the industry.

IFCCI Research Responses

Research Timeline

2025-11-18
Research Commentary
Ahmad Faizal bin Razak|RU001

This platform's multi-jurisdictional regulatory framework — spanning FCA, ASIC, and BaFin oversight — represents one of the most comprehensive compliance structures among retail trading platforms globally. IFCCI's research notes that the platform's published retail client loss percentage of 70% is consistent with industry-wide patterns and reflects mandatory disclosure under FCA and ESMA regulations. The platform's publicly listed status on the London Stock Exchange provides an additional layer of financial transparency through mandatory reporting requirements.

Consumer Awareness Reports

Data as of:2026-02-20
Last Verified:2026-02-20

Submit a Complaint

Platform Comparison

 
IG logo
IG
Saxo Bank logo
Saxo Bank
Regulatory TierTier 1Tier 1
Transparency Signals9.5/109.5/10
Minimum Deposit$250$2,000
Maximum LeverageUp to 1:200Up to 1:100
Spread TypeVariableVariable
Execution ModelMarket MakerDMA
Year Established19741992
Trading Products1010

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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.

Legal Disclaimer

The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.