IFCCI
VERIFIED COMPLAINTS

KYC验证投诉提交

通过IFCCI透明度框架提交的KYC验证投诉报告

IPTI operates as a structured transparency framework. Information presented does not constitute endorsement, recommendation, or financial advice.

Consumer Protection

Why Transparency Matters

Many consumers lack access to structured channels for verification, dispute reporting, and accountability tracking.

Financial markets operate without a unified standard for transparency.

Information is fragmented, performance is often unverifiable, and credibility is frequently shaped by marketing rather than evidence.

IPTI addresses this structural gap by transforming fragmented signals into verifiable, comparable, and institutionally governed data.

15

总投诉数

33%

解决率

14d

平均响应时间

10

投诉目录

15 of 15 complaints· Page 1 of 2

文档已发布提款问题High

IC Markets

Withdrawal request delayed beyond stated processing time

参考编号: CMP001事件日期: 2025-06-122025-06-28
涉及金额: USD 8,500
研究审查执行问题Medium

Pepperstone

Significant slippage during high-impact news event

参考编号: CMP002事件日期: 2025-09-032025-09-05
涉及金额: USD 1,200
已关闭费用争议Low

XM

Unexpected inactivity fee charged without prior notification

参考编号: CMP003事件日期: 2025-04-182025-05-02
涉及金额: USD 45
等待证据账户问题Medium

Exness

Account restricted without explanation after KYC resubmission

参考编号: CMP004事件日期: 2025-11-082025-12-01
涉及金额: USD 12,300
已提交服务质量Low

IG

Platform downtime during volatile market session

参考编号: CMP005事件日期: 2026-01-152026-01-16
涉及金额: USD 3,800
已请求平台回复提款问题High

FXTM

Partial withdrawal processed; remaining balance withheld

参考编号: CMP006事件日期: 2025-07-222025-08-05
涉及金额: USD 3,200
初步审查监管问题Low

FBS

Platform operating under offshore entity despite claiming Tier-1 regulation

参考编号: CMP007事件日期: 2025-08-302025-09-15
文档已发布执行问题High

Tickmill

Stop-loss triggered at off-market price

参考编号: CMP008事件日期: 2025-05-142025-05-20
涉及金额: USD 780
研究审查提款问题Medium

Octa

Withdrawal rejected citing 'trading volume requirement' not disclosed at deposit

参考编号: CMP009事件日期: 2025-10-052025-10-20
涉及金额: USD 2,000
已关闭账户问题Low

RoboForex

Account terminated without notice; balance forfeited

参考编号: CMP010事件日期: 2025-03-222025-04-10
涉及金额: USD 430

提交内容反映用户报告的经历,除标记为KYC验证外,均未经独立核实。IFCCI不对争议进行裁决。

Information presented is part of IFCCI's structured transparency framework and should be used as a reference, not as a definitive assessment. IPTI does not constitute endorsement, recommendation, or financial advice. IFCCI does not intervene in, influence, or participate in any financial transactions, platform operations, or investment decisions.

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