Luno
FCA-regulated crypto exchange for emerging markets
Platform Overview
Luno is a UK-based cryptocurrency exchange regulated by the FCA and FSCA. Founded in 2013, it focuses on bringing crypto access to emerging markets across Africa, Southeast Asia, and Europe.
Company Information
- Registered Company Name
- Luno Pte Ltd
- Brand Name
- Luno
- Headquarters
- United Kingdom
- Year Established
- 2013
Transparency Signals
Strong transparency across key operational dimensions
No significant concerns identified
Trust Dimension Breakdown
Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.
Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.
Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.
Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.
Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.
Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.
Regulatory Intelligence
Brand Name
Legal Entities
Regulatory References
Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.
Regional Market Signals
Malaysia Market
Asia Pacific
Global Market
Regulatory Licenses
FCA
- License Number
- 928892
- Jurisdiction
- United Kingdom
- License Type
- Crypto Asset Registration
FSCA
- License Number
- FSP 51673
- Jurisdiction
- South Africa
- License Type
- Financial Service Provider
Internal Transparency
Transparency profile visualization
Trading Conditions
| Instrument | Spread |
|---|---|
| EUR/USD | N/A |
| GBP/USD | N/A |
| USD/JPY | N/A |
| XAU/USD | N/A |
- Commission
- Maker: 0.10%; Taker: 0.10%; instant buy/sell spread markup ~1.5%
- Inactivity Fee
- None
- Deposit Fees
- Free (bank transfer); card fees may apply
- Withdrawal Fees
- Network fees for crypto withdrawals
- Withdrawal Processing Time
- 1-3 business days (fiat); instant (crypto)
Platform Infrastructure
Safety & Protection
Operational Details
- Supported Languages
- English, Malay, Indonesian, French
- Support Channels
- EmailLive Chat
- Payment Methods
- Bank TransferCredit CardCrypto
Community Snapshot
Submit a Complaint
Platform Comparison
| Regulatory Tier | Tier 1 | Tier 1 |
| Transparency Signals | 9.5/10 | 9.5/10 |
| Minimum Deposit | $1 | $250 |
| Maximum Leverage | N/A (spot only) | Up to 1:200 |
| Spread Type | Commission-based (maker/taker) | Variable |
| Execution Model | — | Market Maker |
| Year Established | 2013 | 1974 |
| Trading Products | 1 | 10 |
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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.
Legal Disclaimer
The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.