City Index
FCA-regulated spread betting & CFD platform
Platform Overview
City Index is a UK-based spread betting and CFD broker regulated by FCA, ASIC, and MAS. Established in 1983, it is now part of StoneX Group with over 40 years of market experience.
Company Information
- Registered Company Name
- StoneX Financial Ltd
- Brand Name
- City Index
- Headquarters
- United Kingdom
- Year Established
- 1983
- Parent Company
- StoneX Financial Ltd
- Publicly Listed
- No
Percentage of retail investor accounts that lose money when trading CFDs with this provider.
Transparency Signals
Strong transparency across key operational dimensions
No significant concerns identified
Trust Dimension Breakdown
Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.
Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.
Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.
Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.
Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.
Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.
Regulatory Intelligence
Brand Name
Legal Entities
Regulatory References
Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.
Regional Market Signals
Malaysia Market
Asia Pacific
Global Market
Regulatory Licenses
FCA
- License Number
- 446717
- Jurisdiction
- United Kingdom
- License Type
- Full Licence
ASIC
- License Number
- 345646
- Jurisdiction
- Australia
- License Type
- AFSL
MAS
- License Number
- CMS100832
- Jurisdiction
- Singapore
- License Type
- CMS Licence
Internal Transparency
Transparency profile visualization
Trading Conditions
| Instrument | Spread |
|---|---|
| EUR/USD | 0.8 pips |
| GBP/USD | 1.0 pips |
| USD/JPY | 0.8 pips |
| XAU/USD | 0.30 pips |
- Commission
- Zero (Standard); $5/lot (Premium)
- Inactivity Fee
- $12/month after 12 months
- Deposit Fees
- Free
- Withdrawal Fees
- Free
- Withdrawal Processing Time
- 1-3 business days
Technology Stack
Technology Stack
Platform Infrastructure
Technical
- Server Locations
- LondonSydney
- Average Execution Speed
- < 20ms
Safety & Protection
- Compensation Scheme
- FSCS (UK)
Operational Details
- Supported Languages
- English
- Support Channels
- Live ChatEmailPhone
- Payment Methods
- Bank TransferCredit CardDebit Card
Community Snapshot
Submit a Complaint
Platform Comparison
| Regulatory Tier | Tier 1 | Tier 1 |
| Transparency Signals | 9.5/10 | 9.5/10 |
| Minimum Deposit | $100 | $250 |
| Maximum Leverage | Up to 1:400 | Up to 1:200 |
| Spread Type | Variable | Variable |
| Execution Model | STP | Market Maker |
| Year Established | 1983 | 1974 |
| Trading Products | 5 | 10 |
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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.
Legal Disclaimer
The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.