IFCCI
IPTI PLATFORM PROFILE

Smartly

MAS-regulated Singapore micro-investing robo-advisor platform

Smartly logo
Smartly Pte. Ltd.SingaporeEst. 2016Robo-Advisor
RegisteredUnder ReviewActive
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Platform Overview

Smartly is a MAS-regulated Singapore robo-advisor founded in 2016, designed for accessible micro-investing with a minimum deposit of just S$50. It offers managed ETF portfolios across different risk profiles with annual fees ranging from 0.50% to 1.00%. The platform focuses on simplicity and low barriers to entry for new investors.

Company Information

Registered Company Name
Smartly Pte. Ltd.
Brand Name
Smartly
Headquarters
Singapore
Year Established
2016
Parent Company
Smartly Pte. Ltd.
Publicly Listed
No

Transparency Signals

Confidence LevelHigh
Transparency & Disclosure
Moderate
Regulatory Intelligence
Moderate
Consumer Protection
Moderate
Reputation & Market
Moderate
Key Strength

Strong transparency across key operational dimensions

Key Concern

No significant concerns identified

Trust Dimension Breakdown

Transparency & Disclosure
14.7/20Moderate Transparency Signals

Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.

Regulatory Intelligence
14.7/20Moderate Transparency Signals

Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.

Consumer Protection
14.0/20Moderate Transparency Signals

Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.

Reputation & Market
10.5/15Moderate Transparency Signals

Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.

Operational Reliability
12.8/15Exceptional Transparency Signals

Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.

Industry Integrity
5.0/10Developing Transparency Signals

Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.

Regulatory Intelligence

Brand Name

Smartly
Singapore
Self-Declared

Regulatory References

MASPrimary Registry

Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.

Regional Market Signals

🇲🇾
🇲🇾

Malaysia Market

ReputationLimited Presence
Complaint DensityLow
Local Office
Local Regulation
🌏
🌏

Asia Pacific

ReputationWell Established
Complaint DensityLow
Market Presence10 years
🌍
🌍

Global Market

ReputationWell Established
Complaint DensityLow
Market Presence10 years

Regulatory Licenses

Tier 1MAS

Internal Transparency

Regulatory Transparency
Available1.00/1.0
Operational Transparency
Available1.00/1.0
Platform Reliability
Available1.00/1.0
Consumer Protection
Available1.00/1.0
Market Transparency
Available1.00/1.0
RegulatoryOperationalReliabilityConsumerMarket

Transparency profile visualization

Trading Conditions

Trading Platforms:Web AppMobile App
InstrumentSpread
EUR/USDN/A
GBP/USDN/A
USD/JPYN/A
XAU/USDN/A
Commission
0.50%–1.00% annual fee based on portfolio
Inactivity Fee
None
Deposit Fees
None
Withdrawal Fees
None
Withdrawal Processing Time
5-7 business days

Platform Infrastructure

Safety & Protection

Segregated Funds
Negative Balance Protection

Operational Details

Supported Languages
English
Support Channels
Email
Payment Methods
Bank TransferPayNow
2/5 contribution areas active
Financial Education Programs
Research Collaboration
Industry Development Initiatives
ESG & Responsible Trading
Investor Awareness Programs

Community Snapshot

0
Total Reports
0
Verified
0
Under Review
0
Resolved
0
Total Reviews
Data as of:2025-03-01
Last Verified:2025-03-01

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Platform Comparison

 
Smartly logo
Smartly
Crypto.com logo
Crypto.com
Regulatory TierTier 1Tier 1
Transparency Signals9.5/109.5/10
Minimum DepositS$50$1
Maximum LeverageN/AUp to 1:50
Spread TypeN/AOrder Book / Spread Markup
Execution ModelSTPDMA
Year Established20162016
Trading Products22

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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.

Legal Disclaimer

The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.