IFCCI
IPTI PLATFORM PROFILE

Plus500

Multi-regulated CFD provider listed on LSE

Plus500 logo
Plus500 LtdIsraelEst. 2008Forex & CFD
VerifiedReview CompleteActive
Is this your platform?Contact Us to Claim

Is this your platform?

If you represent Plus500, you can claim this profile to verify your company information and enhance your transparency profile.

Platform Overview

Plus500 is an Israel-headquartered CFD provider listed on the London Stock Exchange, regulated by FCA, CySEC, ASIC, MAS, and FSCA. Founded in 2008, it offers a proprietary trading platform with a focus on simplicity and accessibility.

Company Information

Registered Company Name
Plus500 Ltd
Brand Name
Plus500
Headquarters
Israel
Year Established
2008
Parent Company
Plus500 Ltd
Publicly Listed
Yes — LSE (PLUS)
80% of retail CFD accounts lose money

Percentage of retail investor accounts that lose money when trading CFDs with this provider.

Transparency Signals

Confidence LevelHigh
Transparency & Disclosure
Moderate
Regulatory Intelligence
Moderate
Consumer Protection
Moderate
Reputation & Market
Moderate
Key Strength

Strong transparency across key operational dimensions

Key Concern

Complex multi-entity regulatory structure

Attention Indicators
  • Multi-entity corporate structure across multiple jurisdictions

Complex multi-entity corporate structure across multiple regulatory jurisdictions

Moderate2 pts

Trust Dimension Breakdown

Transparency & Disclosure
14.7/20Moderate Transparency Signals

Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.

Regulatory Intelligence
14.7/20Moderate Transparency Signals

Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.

Consumer Protection
14.0/20Moderate Transparency Signals

Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.

Reputation & Market
10.5/15Moderate Transparency Signals

Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.

Operational Reliability
10.1/15Moderate Transparency Signals

Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.

Industry Integrity
5.0/10Developing Transparency Signals

Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.

Regulatory Intelligence

Brand Name

Plus500
Israel
Self-Declared

Legal Entities

Plus500 Ltd
FCA · United Kingdom
509909
High Confidence
Plus500 Ltd
CySEC · Cyprus
250/14
High Confidence
Plus500 Ltd
ASIC · Australia
417727
High Confidence
Plus500 Ltd
MAS · Singapore
CMS100648
High Confidence
Plus500 Ltd
FSCA · South Africa
47546
High Confidence

Regulatory References

FCAPrimary Registry
509909
CySECPrimary Registry
509909
ASICPrimary Registry
509909
MASPrimary Registry
509909
FSCAPrimary Registry
509909

Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.

Regional Market Signals

🇲🇾
🇲🇾

Malaysia Market

ReputationLimited Presence
Complaint DensityLow
Local Office
Local Regulation
🌏
🌏

Asia Pacific

ReputationWell Established
Complaint DensityLow
Market Presence18 years
🌍
🌍

Global Market

ReputationWell Established
Complaint DensityLow
Market Presence18 years

Reputation Summary

C+
Grade
5.2/5

678 Overall Score

43

Areas of Concern (0.58% resolved)

72 hours

Avg. response (0.55%)

Reviews100%
Complaints Resolved1%
Response Rate1%
Expert Score55%
Trust Index39%

Strengths

  • Modern platform interface with advanced charting tools
  • Competitive leverage offerings

Areas of Concern

  • Low response rate to consumer complaints
  • Limited regulatory disclosures available
  • Short operational track record
  • Below-average complaint resolution rate

Expert Consensus

Newer market entrant with aggressive growth strategy. Insufficient data for comprehensive expert assessment.

IFCCI Verdict

Limited transparency data available. Platform is under active monitoring. Users are encouraged to conduct independent due diligence.

Community Verdict

Under ReviewCaution Advised

Regulatory Licenses

Tier 1FCA, CySEC, ASIC, MAS, FSCA

FCA

Active
License Number
509909
Jurisdiction
United Kingdom
License Type
Full Licence

CySEC

Active
License Number
250/14
Jurisdiction
Cyprus
License Type
CIF

ASIC

Active
License Number
417727
Jurisdiction
Australia
License Type
AFSL

MAS

Active
License Number
CMS100648
Jurisdiction
Singapore
License Type
CMS Licence

FSCA

Active
License Number
47546
Jurisdiction
South Africa
License Type
FSP

Internal Transparency

Regulatory Transparency
Available1.00/1.0
Operational Transparency
Available1.00/1.0
Platform Reliability
Limited0.65/1.0
Consumer Protection
Available1.00/1.0
Market Transparency
Available1.00/1.0
RegulatoryOperationalReliabilityConsumerMarket

Transparency profile visualization

Trading Conditions

Trading Platforms:Plus500 WebTraderPlus500 App
InstrumentSpread
EUR/USD0.7 pips
GBP/USD1.0 pips
USD/JPY0.8 pips
XAU/USD0.32 pips
Commission
Zero (spread-only, CFDs)
Inactivity Fee
$10/month after 3 months
Deposit Fees
Free
Withdrawal Fees
Free
Withdrawal Processing Time
1-3 business days

Platform Infrastructure

Technical

Server Locations
LondonSydney
Average Execution Speed
< 20ms
API Available
VPS Offered

Safety & Protection

Insurance Coverage
Up to GBP 85,000 (FSCS)
Compensation Scheme
FSCS (UK), ICF (Cyprus)
Segregated Funds
Negative Balance Protection

Operational Details

Supported Languages
English, Chinese, Arabic, German, French, Spanish
Support Channels
Live ChatEmail
Payment Methods
Bank TransferCredit CardPayPalSkrill
2/5 contribution areas active
Financial Education Programs
Research Collaboration
Industry Development Initiatives
ESG & Responsible Trading
Investor Awareness Programs

Community Snapshot

1
Total Reports
0
Verified
1
Under Review
0
Resolved
1
User-Submitted Feedback Score
1
Total Reviews

Category Breakdown

1
Execution Concern (1)

Platform Responses

Response Rate: 0.55%
Avg. Response Time: 72 hours
Verified ResponseDispute Response

Response to CFD Price Deviation Complaint

Respondent: Avi Goldstein|Legal & Compliance Department

Plus500 disputes the characterization of the price difference as a 'deviation.' CFD prices during extended market hours are derived from available liquidity and may not precisely match the underlying asset's last traded price on the primary exchange. This is clearly disclosed in our Product Disclosure Statement (PDS) and Risk Disclosure. The prices offered were fair and reflective of available market liquidity at the time. We maintain that no mispricing occurred.

2026-02-282026-03-02
IFCCI Note

IPTI notes that while CFD pricing divergence during extended hours is industry-standard, the degree of deviation in this case is under further review. Platform's PDS does disclose this risk. Case remains open pending data analysis completion.

IFCCI Research Responses

Research Timeline

2026-01-15
Evidence Gap Note
Nurul Aisyah binti Kamal|RU003

The consumer's report of a rejected withdrawal request cites a platform notification referencing 'incomplete KYC documentation'. However, the complaint does not include copies of the original KYC submission, the platform's specific rejection notice, or a timeline of communication between the consumer and the platform's compliance department. Without these materials, IFCCI is unable to assess whether the rejection was consistent with standard AML/KYC protocols or whether it may represent an unreasonable barrier to fund access. This note will be updated when the requested documentation is received.

Data as of:2026-02-08
Last Verified:2026-02-08

Submit a Complaint

Platform Comparison

 
Plus500 logo
Plus500
IC Markets logo
IC Markets
Regulatory TierTier 1Tier 1
Transparency Signals9.4/109.5/10
Minimum Deposit$100$200
Maximum LeverageUp to 1:300Up to 1:500
Spread TypeVariableRaw Spread / Standard
Execution ModelMarket MakerECN
Year Established20082007
Trading Products88

Have observations about this platform?

Contribute your research findings or platform experience through the IPTI structured submission process.

Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.

Legal Disclaimer

The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.