Luno
SC-regulated crypto exchange trusted across Malaysia and Africa
Platform Overview
Luno is a cryptocurrency exchange headquartered in Malaysia and South Africa, regulated by the Securities Commission Malaysia. Founded in 2013, it provides a user-friendly platform for buying, selling, and storing Bitcoin, Ethereum, XRP, and other digital assets. Luno serves millions of users across emerging markets with a focus on financial inclusion and education.
Company Information
- Registered Company Name
- Luno Malaysia Sdn Bhd
- Brand Name
- Luno
- Headquarters
- Malaysia
- Year Established
- 2013
- Parent Company
- Digital Currency Group (DCG)
- Publicly Listed
- No
Transparency Signals
Strong transparency across key operational dimensions
No significant concerns identified
Trust Dimension Breakdown
Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.
Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.
Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.
Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.
Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.
Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.
Regulatory Intelligence
Brand Name
Legal Entities
Regulatory References
Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.
Regional Market Signals
Malaysia Market
Asia Pacific
Global Market
Regulatory Licenses
SC
- License Number
- SC Licensed DAX
- Jurisdiction
- Malaysia
- License Type
- Recognised Market Operator
Internal Transparency
Transparency profile visualization
Trading Conditions
| Instrument | Spread |
|---|---|
| EUR/USD | N/A |
| GBP/USD | N/A |
| USD/JPY | N/A |
| XAU/USD | N/A |
- Commission
- Maker 0.1% / Taker 0.1% (Exchange); ~1.5% instant buy/sell
- Inactivity Fee
- None
- Deposit Fees
- Free (FPX/DuitNow)
- Withdrawal Fees
- MYR 0 (bank transfer); crypto network fee
- Withdrawal Processing Time
- 1-2 business days (fiat); instant (crypto)
Platform Infrastructure
Technical
- Server Locations
- SingaporeLondon
- Average Execution Speed
- < 100ms
Safety & Protection
Operational Details
- Supported Languages
- English, Malay, Indonesian
- Support Channels
- Live ChatEmail
- Payment Methods
- Bank TransferFPXDuitNow
Community Snapshot
Submit a Complaint
Platform Comparison
| Regulatory Tier | Tier 2 | Tier 1 |
| Transparency Signals | 9.4/10 | 9.5/10 |
| Minimum Deposit | MYR 1 | $0 |
| Maximum Leverage | None (spot only) | Up to 1:125 |
| Spread Type | Maker/Taker | Order Book |
| Execution Model | Market Maker | DMA |
| Year Established | 2013 | 2017 |
| Trading Products | 1 | 3 |
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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.
Legal Disclaimer
The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.