IFCCI
IPTI PLATFORM PROFILE

Indodax

Indonesia's largest and longest-running crypto exchange

Indodax logo
PT Indodax Nasional IndonesiaIndonesiaEst. 2014Crypto Exchange
RegisteredUnder ReviewActive
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Platform Overview

Indodax is Indonesia's largest cryptocurrency exchange by trading volume, established in 2014 as Bitcoin.co.id. It is registered with Bappebti and offers trading in over 200 digital assets with Indonesian Rupiah fiat support. The platform serves millions of Indonesian users and has played a significant role in the country's crypto adoption.

Company Information

Registered Company Name
PT Indodax Nasional Indonesia
Brand Name
Indodax
Headquarters
Indonesia
Year Established
2014

Transparency Signals

Confidence LevelHigh
Transparency & Disclosure
High
Regulatory Intelligence
Developing
Consumer Protection
Moderate
Reputation & Market
Developing
Key Strength

Strong transparency across key operational dimensions

Key Concern

No significant concerns identified

Trust Dimension Breakdown

Transparency & Disclosure
16.5/20Strong Transparency Signals

Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.

Regulatory Intelligence
11.3/20Developing Transparency Signals

Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.

Consumer Protection
12.7/20Developing Transparency Signals

Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.

Reputation & Market
6.7/15Limited Transparency Signals

Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.

Operational Reliability
7.9/15Developing Transparency Signals

Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.

Industry Integrity
3.3/10Limited Transparency Signals

Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.

Regulatory Intelligence

Brand Name

Indodax
Indonesia
Self-Declared

Regulatory References

OJKPrimary Registry
Registered PFAK

Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.

Regional Market Signals

🇲🇾
🇲🇾

Malaysia Market

ReputationLimited Presence
Complaint DensityLow
Local Office
Local Regulation
🌏
🌏

Asia Pacific

ReputationWell Established
Complaint DensityLow
Market Presence12 years
🌍
🌍

Global Market

ReputationGrowing
Complaint DensityLow
Market Presence12 years

Regulatory Licenses

Tier 2OJK
License Type
Physical Crypto Asset Trader
License Number(s)
Registered PFAK
License Status
Active

Internal Transparency

Regulatory Transparency
Available1.00/1.0
Operational Transparency
Limited0.65/1.0
Platform Reliability
Limited0.65/1.0
Consumer Protection
Available1.00/1.0
Market Transparency
Available1.00/1.0
RegulatoryOperationalReliabilityConsumerMarket

Transparency profile visualization

Trading Conditions

Trading Platforms:Indodax AppIndodax Web
InstrumentSpread
EUR/USDN/A
GBP/USDN/A
USD/JPYN/A
XAU/USDN/A
Commission
Maker 0.0% / Taker 0.25%
Inactivity Fee
None
Deposit Fees
Free
Withdrawal Fees
IDR 25,000 (bank); crypto network fee
Withdrawal Processing Time
1-2 business days

Platform Infrastructure

Safety & Protection

Segregated Funds
Negative Balance Protection

Operational Details

Supported Languages
Indonesian, English
Support Channels
Live ChatEmail
Payment Methods
Bank TransferVAE-wallet
2/5 contribution areas active
Financial Education Programs
Research Collaboration
Industry Development Initiatives
ESG & Responsible Trading
Investor Awareness Programs

Community Snapshot

0
Total Reports
0
Verified
0
Under Review
0
Resolved
0
Total Reviews
Data as of:2026-01-28
Last Verified:2026-01-28

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Platform Comparison

 
Indodax logo
Indodax
Binance logo
Binance
Regulatory TierTier 2Tier 1
Transparency Signals8.6/109.5/10
Minimum DepositIDR 10,000$0
Maximum LeverageNone (spot only)Up to 1:125
Spread TypeMaker/TakerOrder Book
Execution ModelMarket MakerDMA
Year Established20142017
Trading Products13

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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.

Legal Disclaimer

The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.