Dukascopy
FINMA-regulated Swiss ECN bank
Platform Overview
Dukascopy is a Swiss-regulated ECN bank regulated by FINMA and JFSA. Founded in 2004, it provides institutional-grade ECN execution via its proprietary JForex platform alongside MT4.
Company Information
- Registered Company Name
- Dukascopy Bank SA
- Brand Name
- Dukascopy
- Headquarters
- Switzerland
- Year Established
- 2004
- Parent Company
- Dukascopy Bank SA
- Publicly Listed
- No
Percentage of retail investor accounts that lose money when trading CFDs with this provider.
Transparency Signals
Strong transparency across key operational dimensions
No significant concerns identified
Trust Dimension Breakdown
Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.
Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.
Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.
Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.
Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.
Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.
Regulatory Intelligence
Brand Name
Legal Entities
Regulatory References
Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.
Regional Market Signals
Malaysia Market
Asia Pacific
Global Market
Regulatory Licenses
FINMA
- License Number
- Licensed Bank
- Jurisdiction
- Switzerland
- License Type
- Banking Licence
JFSA
- License Number
- Registered
- Jurisdiction
- Japan
- License Type
- Type I
Internal Transparency
Transparency profile visualization
Trading Conditions
| Instrument | Spread |
|---|---|
| EUR/USD | 0.1 pips (ECN) |
| GBP/USD | 0.3 pips |
| USD/JPY | 0.2 pips |
| XAU/USD | 0.15 pips |
- Commission
- Volume-based, from $1/lot (ECN)
- Inactivity Fee
- CHF 100/year after 24 months
- Deposit Fees
- Free
- Withdrawal Fees
- CHF 10 (wire transfer)
- Withdrawal Processing Time
- 1-3 business days
Technology Stack
Technology Stack
Platform Infrastructure
Technical
- Server Locations
- GenevaZurichTokyo
- Average Execution Speed
- < 15ms
Safety & Protection
- Insurance Coverage
- Swiss deposit insurance up to CHF 100,000
- Compensation Scheme
- esisuisse (Switzerland)
Operational Details
- Supported Languages
- English, Russian, German, French, Chinese, Japanese
- Support Channels
- Live ChatEmailPhone
- Payment Methods
- Bank TransferCredit Card
Community Snapshot
IFCCI Research Responses
Research Timeline
IFCCI has received multiple consumer reports regarding difficulties in closing positions on this platform's proprietary trading interface during periods of rapid price movement. Our preliminary review of the platform's server architecture documentation suggests that latency may be attributable to infrastructure limitations rather than deliberate intervention. This observation will be supplemented with technical testing data as it becomes available.
Submit a Complaint
Platform Comparison
| Regulatory Tier | Tier 1 | Tier 1 |
| Transparency Signals | 9.5/10 | 9.5/10 |
| Minimum Deposit | $1,000 | $200 |
| Maximum Leverage | Up to 1:200 | Up to 1:500 |
| Spread Type | Variable (ECN) | Raw Spread / Standard |
| Execution Model | ECN | ECN |
| Year Established | 2004 | 2007 |
| Trading Products | 7 | 8 |
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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.
Legal Disclaimer
The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.