IFCCI
IPTI PLATFORM PROFILE

CAPEX.com

CySEC-regulated STP broker with 2,100+ instruments and tiered accounts

CAPEX.com logo
Key Way Investments LtdCyprusEst. 2016Forex & CFD
RegisteredReview CompleteActive
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Platform Overview

CAPEX.com is a CySEC-regulated forex and CFD broker founded in 2016, operated by Key Way Investments Ltd from Cyprus. It offers STP execution across 2,100+ instruments including forex, CFDs, stocks, crypto, and ETFs on MetaTrader 5 and its proprietary WebTrader. CAPEX.com accepts Malaysian clients.

Company Information

Registered Company Name
Key Way Investments Ltd
Brand Name
CAPEX.com
Headquarters
Cyprus
Year Established
2016
Parent Company
Key Way Group
Publicly Listed
No

Transparency Signals

Confidence LevelHigh
Transparency & Disclosure
High
Regulatory Intelligence
Developing
Consumer Protection
Moderate
Reputation & Market
Developing
Key Strength

Strong transparency across key operational dimensions

Key Concern

No significant concerns identified

Trust Dimension Breakdown

Transparency & Disclosure
20.0/20Exceptional Transparency Signals

Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.

Regulatory Intelligence
11.3/20Developing Transparency Signals

Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.

Consumer Protection
12.7/20Developing Transparency Signals

Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.

Reputation & Market
6.7/15Limited Transparency Signals

Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.

Operational Reliability
7.9/15Developing Transparency Signals

Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.

Industry Integrity
3.3/10Limited Transparency Signals

Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.

Regulatory Intelligence

Brand Name

CAPEX.com
Cyprus
Self-Declared

Regulatory References

CySECPrimary Registry

Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.

Regional Market Signals

🇲🇾
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Malaysia Market

ReputationGrowing
Complaint DensityLow
Local Office
Local Regulation
🌏
🌏

Asia Pacific

ReputationEmerging
Complaint DensityLow
Market Presence10 years
🌍
🌍

Global Market

ReputationGrowing
Complaint DensityLow
Market Presence10 years

Regulatory Licenses

Tier 2CySEC

Internal Transparency

Regulatory Transparency
Available1.00/1.0
Operational Transparency
Available1.00/1.0
Platform Reliability
Limited0.65/1.0
Consumer Protection
Available1.00/1.0
Market Transparency
Available1.00/1.0
RegulatoryOperationalReliabilityConsumerMarket

Transparency profile visualization

Trading Conditions

Trading Platforms:MetaTrader 5CAPEX WebTrader
InstrumentSpread
EUR/USD1.0 pips
GBP/USD1.4 pips
USD/JPY1.1 pips
XAU/USD0.45 pips
Commission
Spread-only; no commissions
Inactivity Fee
$10/month after 3 months
Deposit Fees
Free
Withdrawal Fees
Free
Withdrawal Processing Time
1-5 business days

Platform Infrastructure

Safety & Protection

Segregated Funds
Negative Balance Protection

Operational Details

Supported Languages
English, Arabic, Spanish, Romanian, Italian, German
Support Channels
PhoneEmailLive Chat
Payment Methods
Bank TransferCredit/Debit CardSkrillNetellerPayPal
2/5 contribution areas active
Financial Education Programs
Research Collaboration
Industry Development Initiatives
ESG & Responsible Trading
Investor Awareness Programs

Community Snapshot

0
Total Reports
0
Verified
0
Under Review
0
Resolved
0
Total Reviews
Data as of:2025-03-01
Last Verified:2025-03-01

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Platform Comparison

 
CAPEX.com logo
CAPEX.com
IC Markets logo
IC Markets
Regulatory TierTier 2Tier 1
Transparency Signals9.4/109.5/10
Minimum Deposit$100$200
Maximum Leverage1:30 (retail), 1:300 (professional)Up to 1:500
Spread TypeVariableRaw Spread / Standard
Execution ModelSTPECN
Year Established20162007
Trading Products78

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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.

Legal Disclaimer

The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.