IFCCI
IPTI PLATFORM PROFILE

BitMart

Cayman Islands crypto exchange with 1,000+ tokens and futures trading

BitMart logo
BitMart ExchangeCayman IslandsEst. 2017Crypto Exchange
RegisteredUnder ReviewActive
Is this your platform?Contact Us to Claim

Is this your platform?

If you represent BitMart, you can claim this profile to verify your company information and enhance your transparency profile.

Platform Overview

BitMart is a Cayman Islands-based cryptocurrency exchange established in 2017 offering spot and futures trading across over 1,000 digital assets. It supports up to 100x leverage on futures contracts and provides multiple fiat on-ramps including credit card, bank transfer, and P2P. The platform serves a global user base with multilingual support and tiered VIP fee discounts.

Company Information

Registered Company Name
BitMart Exchange
Brand Name
BitMart
Headquarters
Cayman Islands
Year Established
2017
Parent Company
BitMart Exchange
Publicly Listed
No

Transparency Signals

Confidence LevelLow

This score is based on currently available transparency, complaint, reputation and research signals, and may evolve as more data becomes available.

Transparency & Disclosure
Low
Regulatory Intelligence
Insufficient
Consumer Protection
Low
Reputation & Market
Low
Key Strength

Multi-jurisdictional regulatory compliance

Key Concern

Platform operates under offshore regulatory framework

Attention Indicators
  • Platform operates under offshore regulatory framework with limited investor protection

Platform operates under offshore regulatory framework with limited investor protection

High8 pts

Trust Dimension Breakdown

Transparency & Disclosure
4.5/20Limited Transparency Signals

Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.

Regulatory Intelligence
1.3/20Limited Transparency Signals

Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.

Consumer Protection
5.5/20Limited Transparency Signals

Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.

Reputation & Market
3.0/15Limited Transparency Signals

Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.

Operational Reliability
2.3/15Limited Transparency Signals

Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.

Industry Integrity
4.0/10Limited Transparency Signals

Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.

Regulatory Intelligence

Brand Name

BitMart
Cayman Islands
Self-Declared

Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.

Regional Market Signals

🇲🇾
🇲🇾

Malaysia Market

ReputationGrowing
Complaint DensityLow
Local Office
Local Regulation
🌏
🌏

Asia Pacific

ReputationEmerging
Complaint DensityLow
Market Presence9 years
🌍
🌍

Global Market

ReputationLimited Presence
Complaint DensityLow
Market Presence9 years

Regulatory Licenses

Offshore

Internal Transparency

Regulatory Transparency
Developing0.35/1.0
Operational Transparency
Under Review0.10/1.0
Platform Reliability
Under Review0.10/1.0
Consumer Protection
Developing0.35/1.0
Market Transparency
Under Review0.10/1.0
RegulatoryOperationalReliabilityConsumerMarket

Transparency profile visualization

Trading Conditions

Trading Platforms:BitMart WebBitMart App
InstrumentSpread
EUR/USDN/A
GBP/USDN/A
USD/JPYN/A
XAU/USDN/A
Commission
Maker 0.25% / Taker 0.25% (spot); tiered VIP discounts
Inactivity Fee
None
Deposit Fees
Free (crypto); varies for fiat
Withdrawal Fees
Network fee (varies by coin)
Withdrawal Processing Time
Instant to 30 minutes (crypto); 1-5 business days (fiat)

Platform Infrastructure

Safety & Protection

Segregated Funds
Negative Balance Protection

Operational Details

Supported Languages
English, Chinese, Korean, Japanese, Vietnamese, Turkish
Support Channels
Live ChatEmailTicket System
Payment Methods
CryptoCredit CardDebit CardBank TransferP2P
2/5 contribution areas active
Financial Education Programs
Research Collaboration
Industry Development Initiatives
ESG & Responsible Trading
Investor Awareness Programs

Community Snapshot

0
Total Reports
0
Verified
0
Under Review
0
Resolved
0
Total Reviews
Data as of:2025-03-01
Last Verified:2025-03-01

Submit a Complaint

Platform Comparison

 
BitMart logo
BitMart
Binance logo
Binance
Regulatory TierOffshoreTier 1
Transparency Signals2.0/109.5/10
Minimum Deposit$0$0
Maximum LeverageUp to 1:100Up to 1:125
Spread TypeVariableOrder Book
Execution ModelDMADMA
Year Established20172017
Trading Products23

Have observations about this platform?

Contribute your research findings or platform experience through the IPTI structured submission process.

Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.

Legal Disclaimer

The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.