bitFlyer
JFSA-regulated Japanese crypto exchange with institutional compliance standards
Platform Overview
bitFlyer is a Japan-based cryptocurrency exchange established in 2014 and regulated by the Japanese Financial Services Agency (JFSA). It offers spot trading and its proprietary Lightning exchange for professional traders, supporting segregated client funds and negative balance protection. The platform primarily serves the Japanese market with strict regulatory compliance and also operates in the US and EU.
Company Information
- Registered Company Name
- bitFlyer Inc.
- Brand Name
- bitFlyer
- Headquarters
- Japan
- Year Established
- 2014
- Parent Company
- bitFlyer Inc.
- Publicly Listed
- No
Transparency Signals
Strong transparency across key operational dimensions
No significant concerns identified
Trust Dimension Breakdown
Measures the completeness and verifiability of platform disclosures including regulatory filings, operational transparency, and transparency improvement efforts.
Evaluates regulatory standing, jurisdictional oversight quality, institutional engagement, and regulatory tier classification.
Assesses fund safety mechanisms, complaint history, complaint resolution track record, and customer service quality.
Reflects market standing, research commentary, expert-assessed execution quality, and liquidity reliability.
Evaluates platform uptime, technical reliability, customer service responsiveness, and operational transparency.
Measures industry contribution through education initiatives, research collaboration, ESG programs, and investor awareness efforts.
Regulatory Intelligence
Brand Name
Regulatory References
Regulatory information displayed here is compiled from public registries, third-party sources, and platform self-declarations. IFCCI does not guarantee the completeness or accuracy of this information. Always verify directly with the relevant regulatory authority.
Regional Market Signals
Malaysia Market
Asia Pacific
Global Market
Regulatory Licenses
Internal Transparency
Transparency profile visualization
Trading Conditions
| Instrument | Spread |
|---|---|
| EUR/USD | N/A |
| GBP/USD | N/A |
| USD/JPY | N/A |
| XAU/USD | N/A |
- Commission
- Maker 0.01% / Taker 0.15% (Lightning); spread markup on simple trade
- Inactivity Fee
- None
- Deposit Fees
- Free (bank transfer); ¥330 convenience store
- Withdrawal Fees
- ¥220-¥770 (JPY); network fee (crypto)
- Withdrawal Processing Time
- Same day to next business day (JPY); instant (crypto)
Platform Infrastructure
Safety & Protection
Operational Details
- Supported Languages
- Japanese, English
- Support Channels
- EmailHelp Center
- Payment Methods
- Bank TransferCryptoConvenience Store
Community Snapshot
Submit a Complaint
Platform Comparison
| Regulatory Tier | Tier 1 | Tier 1 |
| Transparency Signals | 9.5/10 | 9.5/10 |
| Minimum Deposit | ¥1 | $0 |
| Maximum Leverage | Up to 1:2 | Up to 1:125 |
| Spread Type | Variable | Order Book |
| Execution Model | DMA | DMA |
| Year Established | 2014 | 2017 |
| Trading Products | 2 | 3 |
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Information presented is compiled from publicly available regulatory sources and user submissions. IFCCI does not make recommendations or endorsements. Users should conduct independent due diligence.
Legal Disclaimer
The IFCCI Transparency Programme is an independent research initiative and does not constitute regulatory supervision, professional financial advice, or official compliance certification. All findings represent research-based observations intended to contribute to financial industry transparency discourse and informed evaluation. FinScope is a technology platform developed to support the programme’s public-facing digital interface.